Ordering information
Payment and Shipping
Everything you need to know about payment, delivery, and what to expect when ordering from Friar House.
Shipping & delivery
All packaging, shipping and insurance costs are free of charge on every order.
Within the UK
Royal Mail Special Delivery
Fully insured, next-day tracked delivery to your door.
International
DHL Express · FedEx · UPS
Fully insured express worldwide delivery, typically 2–5 business days.
Methods of payment
All payments are accepted in pounds sterling.
- Credit & debit card Visa, Mastercard — chip and pin
- American Express Accepted in store and online
- Direct bank transfer BACS / SWIFT — details provided on request
When making payment online we reserve the right to request additional security information to verify the transaction.
Free worldwide shipping
Fully insured delivery on every order, at no extra cost
Secure checkout
SSL encrypted — all major cards and PayPal accepted
14-day returns
Not quite right? Return it within 14 days, no questions asked
Always here to help
Call or email us with any questions before or after ordering
Still have a question?
We're always happy to help
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Opening hours
Mon – Sat: 10:00 – 17:00
Sunday: Closed
Sunday: Closed